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No Refund Policy

Effective date: 1 November 2026 | Version: 2.0

Who this policy covers

This policy is issued jointly by two related companies:

  • The Daily Profiler, LLC, a South Carolina limited liability company ("The Daily Profiler").
  • Pack Trading LLC, doing business as The Pack Trade Group, a West Virginia limited liability company ("The Pack Trade Group").

In this policy, "we", "us" and "our" mean either or both companies.

It applies identically to both companies and to every purchase from either of them, wherever the purchase is made. That includes:

  • The Daily Profiler Bootcamp;
  • The Pack Trade Group membership;
  • The Pack Discord community;
  • the Trading Journal and other Daily Profiler products;
  • live sessions;
  • our TradingView indicators;
  • the GunShip software;
  • any other membership, course, upgrade or digital product we sell on thedailyprofiler.com, thedailyprofilerbootcamp.com, packtradegroup.com, or our Whop store listings.

The same text is published on both companies' websites and in our Whop listings. It also forms part of each company's terms, including Schedule A of the GunShip Software License, Risk Disclosure and Release of Liability.

By purchasing or renewing, you agree to this policy.

Which company sold you a product. The seller is the company whose store or checkout you bought from. A purchase in The Daily Profiler's Whop store or on thedailyprofiler.com (including /enroll) is sold by The Daily Profiler, LLC. A purchase in The Pack Trade Group's Whop store or on packtradegroup.com is sold by Pack Trading LLC. This applies to every product, including the Bootcamp, which is listed in both stores. Your receipt names the seller.

1. All sales are final. All payments to either company are final and non-refundable, in whole or in part. That includes membership and course fees, renewals and upgrades. This applies to everything a purchase includes, such as:

  • course content and lessons;
  • community access;
  • live sessions;
  • tools;
  • indicators;
  • the GunShip software.

2. Immediate digital delivery. Your purchase gives you immediate access to digital content and software. You agree that access begins as soon as your payment is processed, and you expressly ask for access to start right away. Where the law gives you a right to cancel, or to withdraw from a purchase of digital content, you acknowledge that you lose that right once access begins.

3. No refunds for any reason. No refund, credit or partial refund will be given for any reason, including:

  • trading losses, missed profits, or dissatisfaction with results;
  • failed prop-firm evaluations, resets, account breaches, or denied payouts;
  • a prop firm, broker or platform prohibiting or restricting any tool, indicator or software;
  • technical problems, bugs, outages, or incompatibility with your computer, platform, broker or data feed;
  • not using, or only partly using, your purchase or any included content, community or tool;
  • forgetting to cancel before a renewal;
  • changes to, or removal of, any content, feature, session, tool or software;
  • suspension or termination of your access for breaking our terms.

Outages. Downtime or outages of any site, platform, tool or software, however long, do not entitle you to a refund or credit. After an extended outage we may, at our sole discretion, extend your current billing period. Doing so once does not oblige us to do it again.

4. Billing errors. If you were charged in error, for example a duplicate charge or a charge after you correctly canceled, contact us. We will correct genuine billing errors. This is not a refund of a valid charge.

5. Subscriptions renew automatically. Memberships and subscriptions renew automatically at the then-current price, for the same billing period, until you cancel. The price and billing period are shown at checkout.

6. How to cancel. You can cancel at any time in your Whop account: Profile → Orders → Cancel membership.

  • Canceling stops future charges. It is not a refund of anything you have already paid.
  • Your access continues until the end of the period you already paid for, then ends.
  • There are no prorated refunds.
  • To avoid the next charge, cancel before your renewal date.

7. Free months and promotions. If you join with a free month, or at a promotional or discounted price:

  • you will be charged the regular price automatically when the free or promotional period ends, unless you cancel before then;
  • the renewal date and the price that follows are shown before you confirm;
  • promotional and discounted payments are also final and non-refundable.

8. Chargebacks and payment disputes. If you have a billing problem, contact us first (Section 10). We will work with you on genuine billing errors.

  • Filing a chargeback or payment dispute for a charge you authorized breaks our terms, and your access to all products of both companies will end immediately.
  • To respond to a dispute, we will give the payment processor and platform your purchase records, your acceptance of our terms and policies, and your usage records.
  • Whop and your bank have their own rules, and may act on a charge independently of this policy.

9. Required by law. Nothing in this policy limits any refund right that the law does not allow us to exclude. If such a right applies to you, it applies only to the minimum extent the law requires.

10. Contact, governing law and disputes.

This policy is governed by the law, and the dispute-resolution terms (including arbitration, the class-action waiver and the 30-day opt-out), of the company you bought from:

  • The Daily Profiler, LLC Terms of Service for purchases from The Daily Profiler (South Carolina law);
  • The Pack Trade Group's terms, including the GunShip agreement, for purchases from The Pack Trade Group (West Virginia law).
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